Patient Participation Group

We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we have a Patient Participation Group (PPG) so that you can have your say.

We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

Getting Your View

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.

The Aims of the Patient Participation Group

The main aim of a PPG is for patients to take an active part in trying to improve the service and experience in their own surgery.

The main purpose of the group is:  

  • To obtain on-going input from patients on the quality and range of services provided by the practice and the wider health service.
  • To involve patients in the development of potential new services.
  • To work in partnership with the practice to influence the design, shape and provision of health services in the local community.
  • To review survey results with the practice to determine and agree possible changes and/or improvements to services.

The group will aim to meet four times a year, at the practice for 1 – 1.5 hours.

This is a relatively new initiative. In order to truly embrace the concept of the group being run by the patients, the Terms of Reference for the PPG will be created by the patients over the coming months. As soon as these have been agreed, they will be published on the practice website.