Configure Appointment Details

Appointments System

Consultations are firstly telephone appointments, and then if the clinician feels it is required a face to face appointment is booked.  Another alternative is AccuRx by clicking on the link to the right or booking through the NHS app. 

You can book a routine telephone appointment up to 28 days in advance.  There is a duty doctor available Monday to Friday for emergency on the day appointments ONLY.

All appointments with the nurses and other healthcare professionals can also be booked in advance.

Please contact the team on 01872 572255.


Surgery Signposting

Please take a look at this helpful guide to using the appropriate service for your health need. If you are unsure whether you need to contact your GP this is a handy guide as to where would be best to go.

signposting poster.pdf

Nurses/Healthcare Assistants

If you wish to see the nurse please make an appointment by phoning 01872 572255, option 1 for appointments. Our health care assistants are trained to perform ECGs, check blood pressures, take blood, perform health checks and complete simple dressings. Please let the receptionist know why you need the appointment, i.e. for an injection, dressing or blood test, so that we know how much time to reserve and with whom to make the appointment.


Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Training Practice

We are a training practice, which means that we frequently have GP Registrars working with us. These are experienced doctors who are making a career transition between hospital and general practice. They join us for 6 – 12 months to complete their training to be GPs.

Sometimes medical students sit in with a doctor. If you would prefer to see your doctor in private please say so, it will cause no offence.

All our students are now from the Peninsula Medical School based at the Truro campus. The training course is 5 years and we take students in the 3rd and 4th years for week-long blocks. 5th year students come to Perranporth on 6 week placements.

We also have what is called an F2 doctor. This is a doctor who has been qualified for at least 12 months and is having a period in the community to work and gain experience. Occasionally GP's in training need to video consultations. You may be asked to participate in this activity although this is not compulsory and if you do not want to be videoed, it shall not affect your time with the doctor.

Minor Health Conditions & Over The Counter Medicines

In March 2018, NHS England published guidance about reducing the prescribing of medicines or treatments that are available to buy over the counter.

This means that certain medicines may no longer be prescribed if you can buy them over the counter.

What conditions are included in this change?

Medicines available to buy over the counter will not be routinely prescribed for the following 35 conditions:

  • acute sore throat
  • conjunctivitis
  • coughs, colds and nasal congestion
  • cradle cap
  • dandruff
  • diarrhoea (adults)
  • dry eyes or sore tired eyes
  • earwax
  • excessive sweating
  • haemorrhoids
  • head lice
  • indigestion and heartburn
  • infant colic
  • infrequent cold sores of the lip
  • infrequent constipation
  • infrequent migraine
  • insect bites and stings
  • mild acne
  • minor burns and scalds
  • mild cystitis
  • mild dry skin
  • mild irritant dermatitis
  • mild to moderate hay fever
  • minor conditions associated with pain, discomfort and fever (such as aches and sprains, headache, period pain and back pain)
  • mouth ulcers
  • nappy rash
  • oral thrush
  • prevention of tooth decay
  • ringworm or athletes foot
  • sunburn
  • sun protection
  • teething
  • threadworms
  • travel sickness
  • warts and verrucae

Probiotics and some vitamins and minerals will also no longer be routinely prescribed, because most people can, and should get these from eating a healthy, varied and balanced diet.  Details about healthy eating is available on the NHS website.