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Welcome to Perranporth GP Surgery situated on the North Coast of Cornwall

We are a dispensing practice offering care to approximately 7850 patients from a single site which is located in the heart of the village.

The practice team of doctors, nurses, dispensers and administration staff take pride in providing the highest standard of healthcare. Traditional values are combined with  modern advances whilst encouraging patients to be active participants in the care they receive. We offer a full range of medical care plus many other extra services that demonstrate our ethos of innovation for patient benefit. 

We are also part of the Coastal Primary Care Network working alongside Chacewater & Devoran, St Agnes and Mount Hawke surgeries.

We hope that you will use our website to make the best use of the services we provide.

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01872 572255

Practice Boundary

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Appointment System Update!

APPOINTMENT SYSTEM UPDATE
 
After listening to feedback from patients, from today we have changed the appointments system.
 
Appointments can now be booked up to two weeks in advance, with our system now releasing appointments between 2 and 7 days before clinics. Our previous system meant that clinics were often fully booked six weeks in advance meaning there was a very long wait for routine appointments.
Our urgent appointments remains unchanged - any patient requiring urgent on the day care will always be helped and supported.
There are also now a selection of appointments that can be either a telephone or face to face consultation, please let the admin team know your preference when you book.
 
We will also be limiting pre-bookable appointments on the days prior to and following bank holidays as these are always very busy times. We hope you understand that we need to ensure we have the capacity to meet the needs of patients who require urgent assistance.
As ever, we are thankful for your support & understanding as we continue to monitor and improve the system.

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Zero tolerance

Zero Tolerance Policy

NHS staff should be able to come to work without fear of violence, abuse or harassment from patients or their relatives.

The NHS operate a Zero Tolerance Policy with regard to violence and abuse and the Practice has the right to remove violent patients from their list with immediate effect, in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Where patients are disruptive and display aggressive and/or intimidating behaviour and refuse to leave the premises, staff are instructed to dial 999 for Police assistance, and charges may then be brought against these individuals

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Patient Participation Group

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